ADT Security Services-posted about 1 year ago
$37,440 - $43,680/Yr
Full-time • Entry Level
Remote • Wichita, KS
Administrative and Support Services
This job is no longer available
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The Retention and Customer Service Representative role at ADT is focused on retaining customers who wish to cancel their services. This position requires a proactive approach to problem-solving and sales, aiming to provide an exceptional customer experience that fosters brand loyalty. The representative will handle a high volume of incoming calls, utilizing their skills to identify customer needs and offer long-term solutions to retain their business. The role includes an initial training period in Wichita, KS, to equip the representative with the necessary knowledge and skills to succeed.
