Retail Warehouse Manager

NEW HORIZONS MINISTRIES INC • Canon City, CO

1d • $18 - $20 • Onsite

About The Position

Help Create Life Change Through Second Chances At New Horizons Thrift Stores, our cause is to help create life change through second chances, one purchase, one life at a time. As a Warehouse Manager, you’ll be a part of that mission by overseeing all backroom and warehouse operations to support the smooth flow of donated goods through the store. This position plays a key role in ensuring that donations are processed efficiently, and donor experiences are positive. At the Canon City location, it is the Warehouse Manager’s responsibility to ensure that store departments—such as clothing, shoes, linens, and furniture—have the materials they need to keep sales moving. Additional tasks may be assigned at times by your supervisor. Consideration will be given to your current workload and duties.

Requirements

• Self-motivated and organized; able to manage multiple priorities efficiently.
• Strong work ethic and ability to maintain focus in a fast-paced environment.
• Proactive and forward-thinking; able to anticipate departmental needs.
• Sound judgment when accepting donations and upholding store policies.
• Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making.
• Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Reading Comprehension- Understanding written sentences and paragraphs in work-related documents.
• Speaking- Talking to others to convey information effectively.
• Writing- Communicating effectively in writing as appropriate for the needs of the audience.
• Coordination- Adjusting actions in relation to others' actions.
• Service Orientation- Actively looking for ways to help people.
• Equipment Selection- Determining the kind of tools and equipment needed to do a job.
• Operation and Control- Controlling operations of equipment or systems.
• Operations Monitoring- Watching gauges, dials, or other indicators to make sure a machine is working properly.
• Quality Control Analysis- Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
• Judgment and Decision Making- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Management of Personnel Resources- Motivating, developing, and directing people as they work, identifying the best people for the job.
• Time Management- Managing one's own time and the time of others.
• Spreadsheets- Using a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs.
• Presentations- Using a computer application to create, manipulate, edit, and show virtual slide presentations.
• Internet- Navigating the Internet to find information, including the ability to open and configure standard browsers; use searches, hypertext references, and transfer protocols; and send and retrieve electronic mail (e-mail).
• Navigation- Using scroll bars, a mouse, and dialog boxes to work within the computer's operating system. Being able to access and switch between applications and files of interest.
• Word Processing- Using a computer application to type text, insert pictures, format, edit, print, save, and retrieve word processing documents.
• Lead Tasks- The ability to lead out with projects/tasks and consistently finish what they start.
• Lead People- Taking leadership seriously and leading by example. Effectively able to coordinate people for assignments.
• Forklift certification is required.

Responsibilities

• Provide leadership, management, and accountability for the following direct reports, Warehouse Assistant
• Partner with the Furniture Manager to maintain organized furniture storage and sold-item areas.
• Load excess inventory into storage trailers for seasonal slowdown and coordinate trailer movement as needed.
• Test appliances and move approved items to the furniture room.
• Provide fast, professional, and friendly service to all donors, ensuring that every donation experience reflects our mission and values.
• Maintain excellent communication with the pickup and delivery team.
• Anticipate their needs, provide accessible empty bins, keep the furniture area ready for loading or unloading, and help ensure quick turnaround times.
• Greet donors quickly, help unload donations, and thank them sincerely for their support.
• Call for backup when multiple donors arrive to ensure timely service.
• Represent the thrift store’s mission through excellent customer service.
• Maintain a friendly and helpful attitude—your approach sets the tone of how donors perceive our organization.
• Use good judgment when evaluating items for acceptance.
• Kindly decline items that are not sellable, or offer disposal for a reasonable fee (e.g., $35 for a sofa). If in doubt, consult with the Store Manager, Assistant Manager, or Furniture Manager.
• Maintain a safe, clean, and organized warehouse and donation area.
• Prevent clutter and ensure items are processed promptly.
• Sweep floors regularly and enforce cleanliness standards among staff.
• Keep the outside donation area, truck dock, and surrounding spaces swept, neat, and free of debris.
• Ensure the donation area always reflects the professional and caring image of our organization.
• When 11 pallets of recyclable electronics accumulate, notify management to schedule pickup.
• Manage the storage of processed and unprocessed items in the mezzanine and carport.
• Keep track of what is in storage in these areas.
• Test donated TVs and determine whether they can be sold or recycled.
• Route working units to the household goods team and non-functioning ones to recycling.
• Manage textile and cardboard baling operations safely and efficiently.
• Keep bale production caught up and arrange transport to the barn when ready.
• Ensure a steady flow of materials to and from the linens and shoes production areas.
• Move full bins into the workspace, remove empty bins, empty trash dumpsters as needed, and prepare transport bins for our Pueblo and COS locations.
• Keep shoe recycling bins ready for swap-out.

Benefits

• Paid Medical Leave, MEC, and Life Insurance are included, optional health benefits include Vision, and HDHP.
• Paid vacation begins to accrue after 30 days.
• Compensation will be paid twice a month, on the 7th and 21st of each month.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed