Retail Truck Center Sales Representative, Concord

Penske•Concord, NC

13d

About The Position

Penske's Retail Center Sales Representative will provide sales assistance to customers at the Retail Truck Center, ensuring trucks are ready, and properly priced. This position will maintain accurate and up-to-date information on inventory and identify units needed based on market demands.

Requirements

Must be 21 of age or older
High School diploma or equivalent required
1 to 3 years of customer service experience required
1 to 3 years’ automotive or truck sales experience preferred
Other retail sales experience preferred
Bilingual Spanish strongly preferred
Regular, predictable, full attendance is an essential function of the job
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Nice To Haves

Associates or Bachelor’s Degree preferred
1 to 3 years’ automotive or truck sales experience preferred
Other retail sales experience preferred
Bilingual Spanish strongly preferred

Responsibilities

Achieve sales results by managing the local sales process (negotiate price, assist with obtaining financing, secure payment, title transfer), assisting walk-in customers with their used truck needs, coordinating inspections for customers referred by call center staff, and completing the vehicle check-out process.
Work with the district to resolve issues during and after the sale is completed.
Work with Remarketing team to sell aged inventory.
Manage inventory by completing daily yard check and organizing yard with unit placement, maintain database of vehicles on the yard, ensure pricing and sell sheets in windows are current, and work with Out-Service Center to ensure units are ready to be sold.
Maintain accounts and deals in Sales Force, ensuring all data is up to date and accurate.
Schedule follow-up tasks with customers who have purchased and with those who have looked but not purchased.
Identify under or overpriced vehicles and work with the pricing team to align vehicle pricing with the current market.
Work with the Region Asset Manager to ensure each vehicle is properly represented, including specs and pictures.
Ensure all steps are followed in the system to transfer units from the field to Remarketing for sale.
Other projects as assigned by the supervisor