Retail Truck Center Coordinator - Greensboro, NC

Penske • Greensboro, NC

8d

About The Position

Assists the corporate Remarketing sales and management team (FSR's, Call Center, Dealer Manager, Sales Manager) with administrative duties relating to the sale of used vehicles, and the processes related to the RTC program. Support will be provided to coordinate the completion of pending transactions with retail, fleet, and wholesale customers via both phone & e-mail communication. Provides marketing support by mailing flyers and posting ads in various advertising mediums.

Requirements

• 2 years of administrative / departmental support experience required
• Requires strong organizational and time management skills and the ability to multitask
• Requires strong communication skills
• High School Diploma or equivalent required
• Proficiency in the use of Microsoft Excel required
• Customer service skills, ability to work independently, and organizational skills required
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Nice To Haves

• Associates or Bachelor’s degree preferred
• Prior experience with AS400 preferred

Responsibilities

• Post-Sale Coordination to include: confirming that units are ready to go, sending notifications to Districts, collecting payments, processing warranty paperwork, coordinating wire transfers, and providing customer assistance.
• Pre-Sale Coordination to include: working with Districts to determine unit availability, fulfilling requests to generate pictures of units, creating & fulfilling specification requests, and scheduling appointments.
• Marketing support to include: sending mailers to prospects, pulling prospect reports, placing advertisements, and sending thank you letters.
• Other projects and tasks as assigned by supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED