Retail Tech Consultant - Central PA

U.n.f.i-posted 7 months ago
Full-time • Entry Level
Onsite • Reading, PA
Merchant Wholesalers, Nondurable Goods
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Plan, execute and administer the Region Retail Technology activities involving the marketing, installation, and training of retail store improvement systems and the implementation and support of essential UNFI strategic technology systems, while achieving budgeted Retail Systems sales and profits for assigned retail customers. Provide a focal point for the implementation of Retail Technology marketing plans in coordination with other Regional organizations, Corporate UNFI, and outside resources, for assigned UNFI affiliated retail customers across the Region. What does it mean to be part of our Professional Services Team? UNFI Professional Services is a part of UNFI, North America's Premier Food Wholesaler. We offer products and services designed to help stores increase sales and profits, save time and money, and become more operationally efficient and competitive. Services are offered in the areas of Pricing, Shelf Management, Consumer Marketing + Digital, Retail Technology + Payments, Store Design + Equipment, Consumer Services, and Store Operations. These services are all designed to help grocers increase profits, simplify their operations, and become more effective in their markets. At UNFI we strive to help make our customers stronger and our food solutions more inspired - delivering better together.

  • Manage Retail Technology retailer relationships to include establishing individual retailer technology implementation plans with assigned UNFI affiliated retailers.
  • Interact with Regional R/T Director to develop territory specific R/T marketing plan to attain UNFI Corporate R/T and Regional goals.
  • Interact with the Retail Business Consultant in assessing and diagnosing retailer operational issues.
  • Identify where R/T products may provide benefit to solve operational issues.
  • Recommend solutions and work with store management to implement solutions.
  • Diagnose retailer operational issues that are specific to R/T products.
  • Develop and recommend solutions to these operational issues.
  • Coordinate corrective action with store management, Regional R/T and Corporate R/T to implement solutions.
  • Execute marketing plans for assigned accounts through individual retailer presentations, consultations, group presentations, proposal preparation, order processing, site evaluation, project scheduling and coordination, retailer equipment installation and training.
  • Provide on-site customer support when required for R/S product offerings.
  • Monitor service provider performance and take corrective actions as necessary.
  • Remain informed of emerging retailer technology needs and communicate them to Management.
  • Monitor key technology strategies and offerings of competitive wholesalers and report findings to Management.
  • Assist the Regional R/T Director with the development of R/T sales, income and expense goals.
  • Maintain knowledge of industry developments and improve professional skills by attending relevant conferences and training sessions.
  • Ensure that the Regional Director of Retail Technology is apprised of any region situations or issues.
  • 1-4 years experience in similar positions.
  • Possess good leadership skills and the ability to supervise the work of others.
  • Good communication skills, both verbal and written.
  • Analytical ability to handle administrative duties and mental alertness.
  • Ability to concentrate and deal with frequent interruptions.
  • Possess a college degree or equivalent work experience.
  • Ability to translate complex technical solutions into a clear business case.
  • Attention to detail is critical to success.
  • Ability to function effectively with very little supervision.
  • Self-starter, highly motivated, punctual and able to manage a complex schedule.
  • Good judgment is required for this position.
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