Retail Team Member

PYEK GROUP•Katy, TX

9d•Onsite

About The Position

Retail Team Members at Typhoon Texas play a key role in creating memorable guest experiences by delivering outstanding Texas-friendly service while assisting guests with merchandise purchases. Retail Team Members are responsible for operating retail locations, maintaining attractive product displays, driving sales, and ensuring a clean, organized, and welcoming shopping environment. By upholding park standards and embodying Typhoon Texas values, Retail Team Members help ensure every guest has a Good-Clean-Fun day at the park.

Requirements

Must be able to stand and walk for extended periods of time.
May be required to lift 25–50 lbs.
May be required to work in various weather conditions, such as direct sunlight, high temperatures, or rain.
Must be able to multitask and remain flexible in a fast-paced environment.
Must be able to communicate in a positive and professional manner and work well with others.

Responsibilities

Provide outstanding customer service by warmly greeting guests with a friendly “Howdy” and maintaining a Texas-friendly attitude at all times.
Assist guests with merchandise selection, sizing, and product information to enhance their shopping experience.
Drive sales initiatives by upselling featured merchandise, promotions, and add-on items.
Operate the point-of-sale system (POS) and accurately process payments in an honest, organized, and efficient manner, adhering to Typhoon Texas procedures.
Maintain cleanliness and organization of retail spaces, including aisles, shelves, countertops, displays, and storage areas.
Restock merchandise and ensure products are properly displayed, tagged, and priced.
Conduct inventory counts as assigned and report discrepancies or low stock levels to leadership.
Answer guest questions and resolve minor concerns; escalate issues or complaints to a supervisor when necessary.
Ensure loss prevention practices are followed and report suspicious activity to leadership.
Follow all Pyek Group and Typhoon Texas policies and procedures.
Embody Typhoon Texas’s moment-making keys of intentionality, Texas-friendliness, safety, cleanliness, and fun.
Assist with other responsibilities, roles, departments, or park locations as assigned.