Retail Team Member - Events Coordinator

Michaels • Sandusky, OH

97d

About The Position

As a Retail Team Member - Events Coordinator at Michaels, you will plan, coordinate, and facilitate events, including kids' birthday parties, within the store to provide a stress-free, fun, and engaging experience for guests. You will deliver friendly customer service by assisting customers in shopping and ensuring a fast and friendly checkout experience. Additionally, you will complete operational tasks such as truck unload, merchandise duties, and maintaining store recovery standards to uphold our Brand Promises.

Requirements

• Energetic and enthusiastic personality.
• Ability to handle job stress and interact effectively with others.
• Excellent people skills.
• Experience working with children and children's events.
• Good communication skills including written, verbal, and nonverbal communication.
• Organizational skills, interpersonal skills, and creative problem-solving skills.
• Retail and/or customer service experience required.

Responsibilities

• Plan and coordinate multiple events at once, including children's birthday parties and other craft classes or events.
• Engage with clients of all ages, creating an environment of fun and creativity.
• Demonstrate and instruct party participants in the completion of craft projects.
• Facilitate and implement party add-ons such as goody bags and balloons.
• Communicate events with clients and store team members.
• Complete administrative tasks such as answering emails and making phone calls.
• Adjust plans and events based on client feedback and needs.
• Ensure client satisfaction for scheduled events.
• Uphold the company's cleanliness and safety standards.
• Set up, break down, and clean before and after each event.
• Help customers shop, locate products, and provide solutions.
• Provide fast and friendly checkout experience.
• Engage customers on benefits of Rewards program and Private Label Credit Cards.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram processes.
• Complete merchandise recovery and maintenance.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company programs.
• Interact with others in an accepting and respectful manner.
• Participate in daily store cleanliness activities.

Benefits

• Health insurance (medical, dental, and vision).
• Paid time off.
• Tuition assistance.
• Generous employee discounts.

What This Job Offers

• Job Type: Part-time
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers