Retail Team Leader, Tysons Corner Retail Team Leader, Tysons Corner

Nestle Operational Services Worldwide SA • VA

100d • $25

About The Position

At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us! Reimagine what coffee can be. Reimagine what you can become. Let’s grow together.

Requirements

• 2+ years experience in driving sales and leading a team in a high-volume retail environment.
• Patience for day-to-day challenges and resourcefulness in troubleshooting on the spot.
• Effective communication, time management, and analytical skills.
• Punctual and available to work open and closing shifts, weekends, and holidays.

Responsibilities

• Function as manager on duty, driving sales by maximizing overall store productivity and building customer relationships through exceptional experiences in a fast-paced environment.
• Assist the ASM and SM in leveraging reporting and sales trends to help the store achieve key goals in sales, customer acquisition and service.
• Ensure store standards are maintained; cleanliness, visual merchandising, and operational tasks (inventory/stock management, TQM compliance, and cash processes).
• Create a safe, healthy environment for our employees and customers.
• Cultivate personalized coffee experiences by using storytelling to share your knowledge of our coffee and our sustainability practices to build customer relationships.
• Delight customers with complimentary coffee tastings and highlight extensive product knowledge.
• Act to influence and inspire a team to drive sales and service performance through coaching and training.
• Actively seek and provide feedback, build strong relationships with colleagues, and thrive in a collaborative team setting.

Benefits

• Competitive pay – Plus quarterly bonus for achieving team sales and service goals.
• Growth and Development – Opportunity to build a career that aligns with personal goals.
• Caring Culture – Supportive and collaborative team environment.
• Purposeful work – Making a positive impact for humans and our planet.
• Free Nespresso machine and coffee product allowance.
• 401k with Company match.
• Educational reimbursement.
• Health and mental wellness programs.
• DE&I resource groups.
• Commuter benefits.
• Pet adoption reimbursement.
• Employee recognition program.
• Discounts at over 2,000 companies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees