RETAIL TEAM LEADER-Berwick Location

Goodwill Southeast Georgia • Savannah, GA

97d

About The Position

As a Retail Team Leader for Goodwill, you will maximize sales in retail stores by performing associate duties and assisting in daily operations as assigned.

Requirements

• High school diploma or GED, or relevant experience providing necessary knowledge and skills.
• Proficiency in sales associate duties for at least 60 working days.
• Knowledge of and adherence to company policies and procedures.
• Ability to relate to individuals from diverse socioeconomic backgrounds.
• Valid driver’s license, insurance, and reliable transportation.
• Compliance with security clearances and drug screening requirements.
• Effective written and verbal communication skills.
• Professional demeanor and appearance.
• Willingness to travel as requested.
• Flexibility to work nights and weekends.
• Ability to lift and carry up to 20 pounds routinely.
• Ability to stand for extended periods.
• Ability to work an eight-hour shift.

Responsibilities

• Answer merchandise questions and complete sales accurately.
• Address customer issues or refer them to management as needed.
• Greet donors and provide assistance and receipts.
• Stock and maintain a clean and orderly store according to procedures.
• Prepare reports as directed by management.
• Open and close the store in the absence of management.
• Monitor for theft and counterfeit bills, alerting management as necessary.
• Ensure the store maintains the production model established by leadership.
• Follow policies for charges, returns, exchanges, and voids accurately.
• Act in place of management as directed.
• Process and price items following established procedures.
• Supervise and train staff in customer service practices to achieve sales goals.
• Assist with the Change Roundup Program.
• Carry out managerial tasks in the absence of management, including customer complaints and task assignments.
• Complete related assignments to accomplish retail and organizational goals.

Benefits

• Competitive weekly pay
• Comprehensive benefits including health, dental, and retirement plans
• Generous paid time off (PTO) and holidays
• Associate shopping discount
• Celebratory activities
• Career advancement opportunities
• Free training and development programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED