Retail Team Lead

Northern Tool + Equipment • Salem, VA

404d

About The Position

The Retail Team Lead at Northern Tool + Equipment plays a crucial role in delivering exceptional customer service and supporting store operations. This position involves greeting customers, maintaining merchandise, and ensuring a clean and organized sales floor. The Team Lead also promotes the Northern Tool credit card program and extended service protection plans, while assisting the management team in daily store activities.

Requirements

• At least 1 year of retail experience
• Ability to lead, guide and mentor store employees
• Flexible availability and willingness to work weekends and holidays as needed
• Excellent communication skills
• Ability to lift up-to 70 lbs.
• Service-focused mindset

Nice To Haves

• A love of tools is appreciated but not required

Responsibilities

• Provide courteous, professional service to best serve the needs of our customers.
• Maintain a neat and orderly store environment including the execution of merchandising, planograms, product displays and stocking shelves.
• Lead by example, taking on additional responsibilities as needed.
• Support store leadership by serving as Manager on Duty (an average of 25% of time) and opening and closing the store.

Benefits

• A comprehensive benefits package to cover healthcare, retirement, and wellness programs
• Flexible scheduling
• 20% discount starting day one
• Daily Pay: Have the flexibility to be paid daily
• 401K with Employer Match
• Holiday Pay (Closed Thanksgiving, Christmas Day, and Easter)
• Start earning PTO immediately

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: No Education Listed
• Number of Employees: 101-250 employees