Retail Team Lead
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About The Position
The Phenix City Retail Store is currently looking for a hard-working and dedicated Retail Team Lead. As a Retail Team Lead, you will be responsible for ensuring proper maintenance, reporting, and management of the store's financial assets such as cash register tills, cash deposits, and the change fund. You will supervise team members to ensure they provide customers with the best service experience, delegate tasks and duties for all store team members, and create an environment that allows team members to achieve their expectations, goals, and performance measures. Additionally, you will meet or exceed daily retail store goals, develop relationships with donors and customers, assist customers with purchases and pricing, ensure the sales floor layout is customer-friendly, check pricing to ensure policies and proper formats are utilized, understand item pricing and 'color of the week', assist with hiring and onboarding of new team members, understand and practice all safety requirements, and perform other duties as assigned by the Store Manager. You will be cross-trained and expected to learn and work in all areas of the retail operation.
