Retail Part Time Team Lead

Office Depot•Sparks, NV

12h•Onsite

About The Position

The Retail Team Lead at Office Depot is a part-time role focused on providing "total solutions" to customers, covering Products, Technology, Services, Furniture, and Print offerings. This role involves building and maintaining customer relationships, acting as a trusted advisor, and supporting a customer-centric environment aligned with Office Depot's 5C values (Customer, Commitment, Change, Caring, Creativity). The Team Lead will drive sales, enhance visual and merchandising standards, manage freight and logistics, and ensure client satisfaction. This position also functions as a part-time 'Key Carrier' and may perform Leader on Duty responsibilities, including opening and closing the store. The ODP Corporation is a leading provider of products and services through an integrated B2B distribution platform and omnichannel presence, including Office Depot and OfficeMax retail stores, empowering businesses, professionals, and consumers.

Requirements

High school diploma or equivalent
1-3 years supervisor and key carrying experience
1–3 years related experience; sales and/or customer service preferred
Basic computer skills; able to use job-related technology and POS systems
Attention to detail
Advanced selling skills and strong customer focus
Excellent verbal and written communication; strong interpersonal skills
Positive, engaging, and adaptable in a changing environment
Demonstrates integrity, accountability, and trust
Action-oriented with a drive for results, sound decision-making, patience, and a desire to continuously build product and selling knowledge

Responsibilities

Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.
Identify areas for process improvement and implement plans to reduce waste and inefficiencies.
In partnership with all associates, ensure regular loss prevention compliance.
Ensures compliance with company policies, procedures, and practices; and supports the company’s loss prevention efforts.
Performs other duties as assigned.
Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives.
Drives positive client satisfaction levels including coaching and training to associates to enhance the customer experience.
Supports community outreach initiatives to drive client/customer retention.
Works to continually develop personal selling skills and product knowledge through sales and service tools provided to deliver the total solution.
Ensuring the safety and security of the building and associates during the absence of the management team.
Performing opening or closing responsibilities, including driving awareness of key performance indicators, providing guidance to improve results, activation/deactivation of the store’s alarm system, and processes for opening or closing the store.
May assist in review of cash handling, cashier, and merchandise error logs, register voids, tax exemption and all related cash office audits.