Retail Team Lead (PT)

New Balance • Monroe, OH

102d

About The Position

Retail Team Leads function as an extension of Store Management, assisting with duties like opening/closing the store, interviewing candidates, and training new hires. On the sales floor, they lead by example, demonstrating exceptional customer service and brand representation.

Requirements

• Must be 18 years of age or older
• 2 years’ retail supervisory experience preferred
• High school diploma or equivalent educational experience
• Demonstrated leadership ability
• Strong customer service and verbal communication skills
• Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays
• Ability to lift 4 lbs. consistently; lift up to 45 lbs. occasionally; push or pull 50 lbs. over 200 ft. occasionally; kneel or squat frequently; stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)

Responsibilities

• Be a positive leadership presence on the sales floor and foster New Balance’s company culture
• Actively coach associates on the NB GUEST service model
• Help recruit and interview top tier talent
• Coordinate volunteer opportunities with store management to build our brand within the communities we serve
• Train current and new associates on the features and benefits of our products
• Play an integral part in the execution of inventory management
• Assist store leadership with opening and closing the store
• Uphold and communicate visual merchandising and brand standards
• Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses

Benefits

• Comprehensive traditional benefits package including three options for medical insurance, dental, vision, life insurance, and 401K
• Opportunities for online learning and development courses
• Tuition reimbursement
• $100 monthly student loan support
• Various mentorship programs
• Yearly $1,000 lifestyle reimbursement
• 4 weeks of vacation
• 12 holidays
• Generous parental leave
• Associate discount for temporary and part-time associates

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees