Retail Systems Engineer

Goodwill Seattle-posted 3 months ago
$90,000 - $100,000/Yr
Full-time • Mid Level
Hybrid • Seattle, WA
1,001-5,000 employees
General Merchandise Retailers
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The Retail Systems Engineer is responsible for engineering, developing, and supporting retail technology solutions across EGNW's 23 retail locations. This role combines deep technical expertise in Microsoft Dynamics 365 Commerce/POS systems with PowerApps development capabilities to create innovative retail workflows and automation solutions. The engineer will serve as both a technical problem-solver for complex retail system issues and a solutions developer who builds custom applications to enhance retail operations. This position is critical to advancing EGNW's retail technology capabilities while freeing up strategic IT resources to focus on production automation and digital transformation initiatives.

  • Design, develop, and maintain technical solutions for D365 Commerce and POS systems across all retail locations.
  • Engineer integrations between D365 Commerce/POS and other business systems (inventory, finance, reporting).
  • Architect scalable solutions for retail operations, including new store rollouts and system expansions.
  • Evaluate and implement retail technology improvements and optimizations.
  • Lead technical troubleshooting for complex retail system issues.
  • Develop custom PowerApps solutions for retail workflows, inventory management, and operational processes.
  • Create Power Automate flows to streamline retail operations and reduce manual processes.
  • Build mobile applications for retail staff using PowerApps and Power Platform.
  • Design and implement retail dashboards and reporting solutions using Power BI.
  • Integrate PowerApps solutions with D365 systems and external APIs.
  • Provide advanced technical support for D365 Commerce and POS systems.
  • Configure and customize retail system functionality to meet business requirements.
  • Manage system updates, patches, and configuration changes.
  • Monitor system performance and implement proactive maintenance solutions.
  • Maintain technical documentation and system architecture diagrams.
  • Work with retail staff to understand workflow challenges and develop technical solutions.
  • Create user-friendly interfaces and applications that improve retail efficiency.
  • Provide technical training and documentation for custom-built solutions.
  • Support user acceptance testing for new retail applications and system changes.
  • Lead retail technology projects including system implementations, upgrades, and custom development initiatives.
  • Collaborate with Business Application Manager on strategic retail system roadmap.
  • Coordinate with external vendors and consultants on complex retail technology projects.
  • Support new store openings with technical setup and system configurations.
  • Bachelor's degree in Computer Science, Information Technology, Software Engineering, or related technical field, or equivalent work experience.
  • 4+ years of experience in software development, systems engineering, or technical consulting.
  • Hands-on experience with Microsoft Power Platform (PowerApps, Power Automate, Power BI).
  • Experience with Microsoft Dynamics 365 Commerce, POS systems, or similar retail management platforms preferred.
  • Proven track record developing custom business applications and automation solutions.
  • Experience with retail operations, point-of-sale systems, and inventory management workflows.
  • API integration and database development experience.
  • Advanced PowerApps development, Power Automate, Power BI, and dataverse expertise.
  • Proficiency in JavaScript, C#, SQL, or similar programming languages.
  • Understanding of D365 Commerce/POS architecture and configuration.
  • Experience with REST APIs, web services, and system integration patterns.
  • SQL Server, data modeling, and database design principles knowledge.
  • Familiarity with development tools like Visual Studio, Git, Azure DevOps.
  • A health plan that includes medical, dental, vision and prescription coverage.
  • 100% Employer-paid life, accidental death and dismemberment (AD&D), and long-term disability insurance (for salaried employee).
  • Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability.
  • Flexible Spending Accounts (FSA) Plan.
  • Roth and 403(b) Retirement Savings Plan program.
  • Paid Vacation, (9) Holiday and Sick Time.
  • Limited paid time off for Jury Duty and Bereavement Leave.
  • Employee Discounts.
  • Employee Assistance Program (EAP).
  • Career Advancement Opportunities.
  • Paid Job Training.
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