Retail Systems Analyst II

SpartanNash • Byron Center, MI

5d • Onsite

About The Position

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states. Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers. Ready to contribute to the success of our food solutions company? Apply now! Location: 850 76th Street S.W. - Byron Center, Michigan 49315 Position Summary: This role is responsible in assigned projects, to modify or develop retail applications. Under limited supervision, modify, create, implement and or maintain application programs and projects. Maintain department procedures and assist with developing user administration standards.

Requirements

• Associates Degree or Retail experience in Information Technology.
• 3 years of experience.
• Experience in Windows Server, SQL, PC and Network technologies.
• Microsoft Office Skills required.
• Strong verbal and written communication skills; ability to communicate IT related information in a non-technical manner.
• Must have strong organizational, analytical and problem-solving skills.
• Must be detail oriented and have good time management skills.
• Ability to work in a Team environment.
• Ability to travel up to 10% of your time based on department and customer needs.

Nice To Haves

• Unix/Linux experience is preferred.
• IBM 4690 OS experience is preferred.

Responsibilities

• Maintain user access requests, role management and provisioning requests across the company.
• Research and provide recommendations on software issues.
• Responsible to review reports related to user activity to comply internal and external compliance efforts to include PCI and SOX requirements.
• Maintain accurate security documentation, graphic diagrams and records for all aspects of implemented user administration technologies.
• Develop and maintain documentation of department procedures and assist in the specification of standards for new and existing user administration systems, software, and hardware configuration and installation.
• Participate in the maintenance of the corporate security strategy and network and systems security methodologies.
• Implement security policies, procedures, and technologies to enhance Information Security through monitoring, control and routine security evaluations.
• Develop custom software solutions for security system operation, monitoring, and support as appropriate.
• Work closely with the Information Technology Computer Support Center to facilitate timely resolution of security related issues and concerns.
• Develop and maintain positive working relationships with corporate and retail network users while delivering superior customer service.
• On Call 24/7 rotation approximately every 5 weeks.
• Additional responsibilities may be assigned as needed.

Benefits

• As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.
• SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees