Retail Support Specialist
About The Position
The Retail Business Support Specialist role will support our FASHIONPHILE retail Austin, TX location (Domain) in managing all ‘back of house’ responsibilities including inventory pulling, customer support, shipping out of new product, and receiving new products and returns. They will report directly into the local leadership team and be a close partner to the Sales Specialist. Responsibilities include: Unloading, sorting, unpacking, and breaking down boxes for all incoming packages from FASHIONPHILE Courier Preparing customer products for shipping based on company packaging guidelines, including shipping labels Pulling products for customers Answering phones and supporting client scheduling Scanning and organizing products Processing customer & retail returns
Requirements
- GED or equivalent experience
- Prior Experience working in shipping and order fulfillment
- Experience working in a fast-paced retail environment
- Prior retail or operational experience handling product
- Ability to lift/carry up to 30lbs
- Basic computer skills
- Ability to successfully multitask
Nice To Haves
- Experience working with handheld scanners
Responsibilities
- Unloading, sorting, unpacking, and breaking down boxes for all incoming packages from FASHIONPHILE Courier
- Preparing customer products for shipping based on company packaging guidelines, including shipping labels
- Pulling products for customers
- Answering phones and supporting client scheduling
- Scanning and organizing products
- Processing customer & retail returns
Benefits
- Medical, Dental and Vision Coverage
- FSA options for Medical, Dependent Care & Commuter Benefits
- Paid Time off, Paid Sick Time, and Paid Holidays
- 401(k) with generous match program
- Free Life Insurance and AD&D
- Long Term Disability Insurance
- Employee Discount
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
