Retail Support Associate - Ready to Wear, Woodfield - Part Time

Macy's Jobs • Schaumburg, IL

87d

About The Position

As a Macy’s Women's Clothing Selling Support colleague, you’ll help customers express their personal style and turn fashion into a source of inspiration. With a passion for hospitality, an eye for trends, and strong product knowledge, you’ll create meaningful connections through genuine, engaging conversations. You’ll actively circulate the sales floor to understand each customer’s needs, share the benefits of our loyalty programs, and guide them through a seamless shopping journey from start to finish. In addition to delivering exceptional service, you’ll help maintain merchandise standards, support fitting room and sales floor upkeep, and assist with fulfillment to ensure a polished, shop-ready environment. This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You’ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Comfortable communicating and collaborating with customers and colleagues.
• Ability to meet daily sales goal challenges.
• Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits.
• Enjoy meeting people, learning about them, and sharing information.
• Resourceful and eager to adapt to changing priorities.
• Ability to handle electronic devices.

Responsibilities

• Help customers express their personal style and turn fashion into a source of inspiration.
• Create meaningful connections through genuine, engaging conversations.
• Circulate the sales floor to understand each customer’s needs.
• Share the benefits of loyalty programs.
• Guide customers through a seamless shopping journey.
• Maintain merchandise standards and support fitting room and sales floor upkeep.
• Assist with fulfillment to ensure a polished, shop-ready environment.
• Review sales goals and stay informed about new arrivals and promotions.
• Offer a warm welcome and create friendly, personal conversations.
• Maintain a shoppable space by recovering the floor and fitting rooms.
• Share loyalty program benefits and ensure customer satisfaction.

Benefits

• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees