Macy's Jobs-posted 3 months ago
Part-time • Entry Level
Gilbert, AZ
5,001-10,000 employees

As a Macy’s Women's Clothing Selling Support colleague, you’ll help customers express their personal style and turn fashion into a source of inspiration. With a passion for hospitality, an eye for trends, and strong product knowledge, you’ll create meaningful connections through genuine, engaging conversations. You’ll actively circulate the sales floor to understand each customer’s needs, share the benefits of our loyalty programs, and guide them through a seamless shopping journey from start to finish. In addition to delivering exceptional service, you’ll help maintain merchandise standards, support fitting room and sales floor upkeep, and assist with fulfillment to ensure a polished, shop-ready environment. This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You’ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.

  • Greet customers warmly and create friendly, personal conversations.
  • Circulate the sales floor to understand customer needs and provide assistance.
  • Share the benefits of loyalty programs with customers.
  • Maintain merchandise standards and support fitting room and sales floor upkeep.
  • Recover the sales floor and fitting rooms to ensure a shoppable space.
  • Update signs and pricing as needed.
  • Assist with merchandise moves.
  • Meet daily sales goals and challenges.
  • Acquire new customers by opening credit accounts and sharing loyalty benefits.
  • End each customer interaction with a sincere thank-you.
  • Flexible availability, including days, evenings, weekends, and holidays.
  • Ability to understand and communicate effectively with customers and colleagues.
  • Comfortable using electronic devices and technology.
  • Resourceful and adaptable to changing priorities.
  • Enjoy meeting people and sharing information.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off and eight paid holidays.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal/financial advice.
  • Continuous learning and leadership development opportunities.
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