About The Position

As a Macy's Women's Clothing Selling Support colleague, you'll help customers express their personal style and turn fashion into a source of inspiration. With a passion for hospitality, an eye for trends, and strong product knowledge, you'll create meaningful connections through genuine, engaging conversations. You'll actively circulate the sales floor to understand each customer's needs, share the benefits of our loyalty programs, and guide them through a seamless shopping journey from start to finish. In addition to delivering exceptional service, you'll help maintain merchandise standards, support fitting room and sales floor upkeep, and assist with fulfillment to ensure a polished, shop-ready environment. This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Comfortable reading and understanding employment policies and safety rules/procedures in English.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourceful and eager to start a new venture and adapt to changing priorities.
  • Ability to handle electronic devices and technology.

Responsibilities

  • Help customers express their personal style and turn fashion into a source of inspiration.
  • Create meaningful connections through genuine, engaging conversations.
  • Circulate the sales floor to understand each customer's needs.
  • Share the benefits of loyalty programs.
  • Guide customers through a seamless shopping journey.
  • Maintain merchandise standards and support fitting room and sales floor upkeep.
  • Assist with fulfillment to ensure a polished, shop-ready environment.
  • Review sales goals and stay up to date on current trends and promotions.
  • Offer a warm welcome and create friendly, personal conversations.
  • Maintain a shoppable space by recovering the floor and fitting rooms.
  • Share loyalty program benefits and ensure customers have all they need.

Benefits

  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off and eight paid holidays.
  • Continuous learning and leadership development.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal/financial advice.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Industry

General Merchandise Retailers

Education Level

No Education Listed

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