Retail Supervisor

Or Mania USA • Orlando, FL

388d • $33,280 - $35,360

About The Position

The Retail Supervisor position at Mania USA, Inc. is a leadership role focused on supporting the Store Manager in the successful launch and ongoing operations of a new store in Florida Mall, Orlando. The role involves motivating a team, managing daily operations, and driving sales while ensuring exceptional customer service and compliance with company policies.

Requirements

• 1 or 2 years' experience in retail management, preferably in the fashion industry.
• Strong leadership skills with the ability to inspire and motivate a team.
• Excellent communication and interpersonal skills.
• Proven track record of achieving sales targets and delivering exceptional customer service.
• Detail-oriented with strong organizational skills.
• Flexibility to work evenings, weekends, and holidays as required.
• Passion for fashion and a keen eye for trends.
• Proficient in computer software, including Word, Excel, Outlook, and PowerPoint.
• Bilingual in English and Spanish.

Nice To Haves

• Any other languages besides English.

Responsibilities

• Help the Store Manager lead and motivate a team of sales associates to achieve sales targets and provide exceptional customer service.
• Oversee daily store operations, including inventory management, visual merchandising, and ensuring store cleanliness and organization.
• Develop and implement strategies to drive sales and increase profitability, leveraging the excitement of a new store opening.
• Train and develop staff on product knowledge, sales techniques, and company policies.
• Build strong relationships with customers to drive repeat business and enhance brand loyalty.
• Ensure compliance with company policies and procedures, including safety and security protocols.
• Plan and manage the store schedule to effectively cover peaks in demand such as holidays and sales promotions.
• Implement and supervise brand and corporate initiatives, fostering relationships with leadership and employees.
• Identify, mentor, and develop high potential employees to establish succession plans.
• Supervise the store's staff and address any employment-related issues professionally.

Benefits

• Competitive compensation
• Paid vacation
• Opportunities for career advancement
• Employee discounts
• Dynamic and updated work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Textile Product Mills
• Education Level: No Education Listed