Retail Supervisor

Six Flags Entertainment Corporation•San Antonio, TX

1d•Onsite

About The Position

This is a seasonal Retail Supervisor position at Six Flags Fiesta Texas. Retail Supervisors gain valuable leadership experience overseeing retail operations in one of the most exciting entertainment destinations in Texas. Supervisors oversee one or more retail locations within the park and play a key role in shaping the guest experience and team environment. Supervisors lead with integrity, set the example through professional conduct, and support a positive and inclusive workplace. This is a hands-on leadership position responsible for operational readiness, guest service excellence, financial accuracy, inventory performance, and team development. Supervisors are expected to communicate clearly, inspire their teams by demonstrating high standards, take ownership of store performance, and continuously develop both themselves and their team members. Their leadership ensures that every store delivers an efficient, engaging, and guest focused experience.

Requirements

Strong leadership, organizational, and communication skills
Experience handling guest concerns and resolving issues professionally
Ability to manage multiple retail locations or high guest volume
Knowledge of retail inventory and point-of-sale systems
Ability to work in a fast-paced environment with shifting priorities

Nice To Haves

Previous retail or supervisory experience preferred

Responsibilities

Supervise multiple retail locations or a high volume merchandise store
Ensure daily operational readiness including staffing coverage, merchandise availability, and presentation standards
Oversee opening and closing procedures including cash reconciliation and documentation
Conduct regular inventory checks and assist with stock management and rotation
Ensure compliance with all safety procedures, retail policies, and cash handling standards
Complete administrative duties including scheduling, reporting, recordkeeping, and operational audits
Monitor store performance and support team members in meeting sales and service goals
Maintain merchandise displays and visual presentation standards
Resolve escalated guest concerns related to merchandise, purchases, or store experience
Lead with professionalism, integrity, and respect in all interactions
Serve as a role model by demonstrating outstanding guest service and consistent work habits
Build and support a strong team by recognizing strengths, delegating effectively, and promoting teamwork
Communicate information clearly and positively to ensure understanding and alignment
Inspire team members by helping them understand their impact on the guest experience
Take ownership of store performance and follow through on responsibilities
Support training and development for new and experienced team members
Maintain an inclusive, welcoming, and motivating work environment
Encourage open dialogue, feedback, and continuous improvement
Provide regular coaching, performance feedback, and recognition