Retail Supervisor

Eagle Mountain Casino • Porterville, CA

40d • $23 - $26 • Onsite

About The Position

The Retail Supervisor is responsible for overseeing all of the day-to-day activates within the Gift Shop during an assigned shift.

Requirements

• High School diploma or equivalent preferred.
• Previous cash handling experience preferred.
• Excellent guest service and interpersonal skills a must.
• Flexibility working in a fast-paced environment.
• Strong verbal and written communication skills.
• Strong math skills a must.
• Willing to train and attend trainings.
• Familiarity with computers preferred.
• Must be able to obtain and retain a gaming license through the Tule River Tribe Gaming Commission.

Responsibilities

• Ensures policies and procedures are applied consistently, equitably and in accordance with all applicable laws and regulations.
• Assist Retail Manager in training, supervising staff, discipline, and evaluation of staff.
• Train Retail personnel with assistance from the Retail Manager in the proper execution of job functions.
• To monitor and assist the Retail Manager in meeting monthly sales goals.
• Ensures that a maximum level of service, satisfaction and respect in the Gift Shop is maintained.
• Assist the Retail Manager in developing work schedules and assignments.
• Timely communication with all other departments.
• Work with the Retail Team and the Retail Manager to help maintain merchandising and presentation of the Gift Shop.
• Maintain and ensure an accurate inventory tracking and account for variances.
• To ensure that all orders and payments are being made in a timely manner.
• Ensures that all Cashiers are educated on our products and services.
• Review sales reports daily and maintain accurate inventory, ensuring items are in stock.
• Effectively resolves guest issues and complaints.
• Assist in conducting staff meetings.
• Ability to assume Retail Cashier duties when necessary.
• Monitors breaks and lunches for all Retail personnel.
• Must attend and be certified in all applicable trainings required.
• All other duties as assigned by Management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED