Retail Supervisor | Automotive

U-Pull-&-Pay LLC•Aurora District, CO

34d•Onsite

About The Position

“When your car doesn’t work, your life doesn’t work!” That’s our motto here at Pull-A-Part and U-Pull-&-Pay (A Pull-A-Part Company), and it’s the challenge that we help our customers overcome every day! We’re currently looking for happy, goal-oriented individuals, who love to assist people in solving their automotive issues, to join our team. If you are looking to grow with a customer-focused company, then our Retail Chief | Retail Sales Manager opportunity could be your next best career move. JOB RESPONSIBILITIES As a Retail Supervisor, you will work with the Store Manager to fulfill the following job responsibilities: Develop a culture that focuses on "Safety First" & "Environmental Stewardship" and adheres to environmental, health, and safety standards. Perform all retail-related functions while exhibiting the four core company values - Respect, Help, Learn & Grow. Prioritize the cleanliness and appearance of the facility and your work area. Listen to and interact with customers to deliver friendly, helpful, and professional customer service. Maintain positive relationships with vendors, suppliers, and other third parties who bring value to our business operations. Manage the retail team and Execute the Company Playbook, which includes all company policies, safety guidelines, and standard operating procedures (SOP's). Motivate and help the retail team meet daily performance goals. Build a team by effectively hiring, training, and developing confident employees. Communicate sales & marketing initiatives to Customer Service Associates, and effectively execute strategies provided by the marketing team. Perform general office administration duties to include answering phones, processing paperwork, balancing cash drawers, end of month reconciliations, and ordering supplies. Commit to working retail store hours, which may include overtime, weekends, and some holidays. Be willing and able to work in an industrial environment (both indoors & outdoors) with exposure to all weather conditions. Comply with the company dress code policy. Fulfill other retail-related tasks and objectives as needed. QUALIFICATIONS The ideal Retail Supervisor will possess the following qualifications: Commitment to delivering friendly, helpful, and professional customer service. Leadership / supervisory experience in retail. Intermediate knowledge of auto parts. Experience managing safety initiatives; building a team; leading projects; and increasing company profitability. Strong administrative & organizational skills. Demonstrates a collaborative management style with a proven ability to motivate and lead team members. Excels in a fast paced, team-oriented environment. Good computer skills with the ability to navigate mobile devices and Microsoft Office products. Excellent verbal and written communication skills with people at all levels within and outside the organization. Ability to manage multiple processes and projects. Willing and able to stand, walk, bend, lift 50lbs, and stretch as required by a specific task. Must work retail store hours including some weekends and some holidays. Be willing and able to work in an industrial environment (both indoors & outdoors) with exposure to all weather conditions. Reliable means of transportation to work. Preferred qualifications (but not required) include: Experience in the automotive salvage & recycling industry. Bilingual in English and Spanish.

Requirements

Commitment to delivering friendly, helpful, and professional customer service.
Leadership / supervisory experience in retail.
Intermediate knowledge of auto parts.
Experience managing safety initiatives; building a team; leading projects; and increasing company profitability.
Strong administrative & organizational skills.
Demonstrates a collaborative management style with a proven ability to motivate and lead team members.
Excels in a fast paced, team-oriented environment.
Good computer skills with the ability to navigate mobile devices and Microsoft Office products.
Excellent verbal and written communication skills with people at all levels within and outside the organization.
Ability to manage multiple processes and projects.
Willing and able to stand, walk, bend, lift 50lbs, and stretch as required by a specific task.
Must work retail store hours including some weekends and some holidays.
Be willing and able to work in an industrial environment (both indoors & outdoors) with exposure to all weather conditions.
Reliable means of transportation to work.

Nice To Haves

Experience in the automotive salvage & recycling industry.
Bilingual in English and Spanish.

Responsibilities

Develop a culture that focuses on "Safety First" & "Environmental Stewardship" and adheres to environmental, health, and safety standards.
Perform all retail-related functions while exhibiting the four core company values - Respect, Help, Learn & Grow.
Prioritize the cleanliness and appearance of the facility and your work area.
Listen to and interact with customers to deliver friendly, helpful, and professional customer service.
Maintain positive relationships with vendors, suppliers, and other third parties who bring value to your business operations.
Manage the retail team and Execute the Company Playbook, which includes all company policies, safety guidelines, and standard operating procedures (SOP's).
Motivate and help the retail team meet daily performance goals.
Build a team by effectively hiring, training, and developing confident employees.
Communicate sales & marketing initiatives to Customer Service Associates, and effectively execute strategies provided by the marketing team.
Perform general office administration duties to include answering phones, processing paperwork, balancing cash drawers, end of month reconciliations, and ordering supplies.
Commit to working retail store hours, which may include overtime, weekends, and some holidays.
Be willing and able to work in an industrial environment (both indoors & outdoors) with exposure to all weather conditions.
Comply with the company dress code policy.
Fulfill other retail-related tasks and objectives as needed.

Benefits

Medical Insurance - We offer low-cost medical insurance to our team members and low-cost medical insurance to their additional household members.
Dental Insurance - We offer low-cost dental insurance to our team members and their additional household members.
Vision Insurance - We offer FREE vision insurance to our team members and low-cost vision insurance to their additional household members.
Life Insurance - We offer FREE life insurance to our team members.
Short-Term Disability Insurance – We offer FREE short-term disability insurance to our team members.
Long-Term Disability Insurance – We offer long-term disability insurance to our team members. The associated cost is based on age and earnings.
401(k) - Plan for your retirement by participating in our optional, 401K plan. Receive a 100% company match on the first 3% of your contributions and receive a 50% company match on the next 2% of your contributions.
Paid Holidays & Vacation - We observe 9 paid holidays, and we provide each full-time team member with paid vacation time which is determined by length of service.
On-The-Job Training – A successful team member is a confident team member. We are dedicated to educating our team and providing consistent training and development opportunities.
Employee Referral Program – We offer a bonus of $500 to our team members who have successfully referred another team member. Ask for more information on our Employee Referral Program to confirm all qualifications that must be met.
Employee Assistance Program (EAP) - We offer free confidential employee assistance counseling by video, telephone & face-to face-sessions, or text with a therapist. This covers mental health, financial wellness, health, and lifestyle assessments and much more.