Retail Supervisor
About The Position
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Retail Supervisor and lead a team dedicated to creating exceptional guest experiences. If you’re passionate about hospitality, thrive in a leadership role, and love working in a fast-paced environment, start making your own luck today! WHAT OUR RETAIL SUPERVISORS DO Our Retail Supervisor oversees daily retail operations within the amusement park, ensuring exceptional guest service and smooth store functionality. Key responsibilities include greeting guests, managing product displays, operating registers, conducting inventory, and supervising team member schedules. The role also involves assisting with rentals, maintaining cleanliness, and resolving guest inquiries. A RETAIL SUPERVISOR’S DAY-TO-DAY Welcome and greet all guests that enter the shops Restock, properly display and sell park retail products Operate sales register and accurately process credit card transactions Maintain general knowledge of inventory items Maintain stores, stands, and storage in a neat, clean, and organize way Ensure daily sign-in sheets are completed and submitted daily Conduct daily inventory Assist guest with locker and water tube rentals Follow all opening and closing operating procedures for the location Answer and solve guest questions and concerns Other duties as assigned to support the park
Requirements
- Must be at least 18 years of age
- Ability to address multiple tasks and priorities in a fast-paced environment
- Excellent customer service skills, ability to assist with questions, problems, issues and concerns
- Strong communications and problem-solving abilities
- Must possess good interpersonal skills
- Must have Flexible schedule availability, including holidays and weekends
Responsibilities
- Welcome and greet all guests that enter the shops
- Restock, properly display and sell park retail products
- Operate sales register and accurately process credit card transactions
- Maintain general knowledge of inventory items
- Maintain stores, stands, and storage in a neat, clean, and organize way
- Ensure daily sign-in sheets are completed and submitted daily
- Conduct daily inventory
- Assist guest with locker and water tube rentals
- Follow all opening and closing operating procedures for the location
- Answer and solve guest questions and concerns
- Other duties as assigned to support the park
Benefits
- Free bowling & attractions (laser tag, billiards, mini golf, ropes courses, and rides)
- $1 arcade play
- All‑day play at Boomers, FECs & Waterparks
- Friends & family discounts
- Food & beverage discounts
- Special discounts on parties and group events
- Perks start on your first day
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What This Job Offers
Education Level
No Education Listed
