Part-Time Retail Supervisor

1-800-Flowers.com•Windsor Heights, IA

35d

About The Position

Flowerama is looking for looking for hardworking, upbeat, dependable part-time individuals for day, evening, and weekend shifts. Our Florist and Gift store is seeking qualified applicants who have strong customer service and / or retail experience.

Requirements

Previous retail sales experience.
Excellent customer service experience.
Strong telephone skills and ability to establish rapport with customers.
Familiarity with florist business.
Floral Design experience
Ability to work as part of a team while completing tasks in a timely manner
Typing Ability (30 WPM)
Point of Sales experience is a plus
Strong communications and strong interpersonal skills including verbal and written communication ability
Ability to lift 40lbs unassisted
Ability to stand up to 8 hours daily, and up to 10 hours seasonally
Commitment to work a flexible schedule in a fast-paced creative environment. We are open Monday - Friday 7:30am-7pm, Saturday 8am-7pm, and Sunday 10am-4pm. The management team gets Sundays off during non-seasonal times. Please note that during busy holiday times, hour of operation will be extended to meet the needs of our customers. Employees are also expected to work extended hours during Valentine's Day and Mother's Day weeks, including Valentine's Day and Mother's Day.

Responsibilities

Be able to perform and train the essential job functions of retail sales associates, and be knowledgeable enough to oversee the floral designer so store maintains profitability.
Interview, hire, manage and terminate employees
Complete and / or audit daily bookwork
Report concerns and / or daily operations to store manager/district manager
Manage flower dumpage and analysis for profitability
Order and manage fresh and non-perishable inventory
Maintain good housekeeping practices, appropriate care information, professional signage, and correct pricing as it fluctuates with cost of goods
Manage customer service and complaints effectively
Monitor delivery
Monitor shrinkage
Complete any other tasks as required by management
Work additional hours during holidays and/or as required based on business necessity
Other duties as assigned by the manager

Benefits

holiday pay
paid vacation and discretionary time-off
floating holidays
a 401(k) opportunity
medical, vision, dental insurance
life insurance
disability
flexible schedule
seasonal appreciation gifts
monthly fresh flowers
friends and family discount cards
branded clothing
opportunities to receive other insurance such as identity protection, pet insurance, hospital indemnity and more, plus a substantial discount throughout the entire 1-800-Flowers Enterprise (Flowerama, 1800Flowers.com, Harry & David, Personalization Mall, Shari's Berries, 1800-Baskets.com, Simply Chocolate, Fruit Bouquets, Cheryl's Cookies, The Popcorn Factory, Wolferman's Bakery, Stock Yards, and more).