Retail Supervisor-THE OUTLET SHOPPES AT GETTYS

Bath & Body Works • Gettysburg, PA

451d

About The Position

As a Supervisor at Bath & Body Works, you will play a crucial role in the retail leadership team, working closely with the Store Manager to develop associates and enhance customer experiences. This position focuses on driving sales, fostering a customer-centric culture, and ensuring operational excellence within the store. You will be responsible for leading a team, providing coaching, and maintaining high standards of customer service while contributing to the overall growth of the brand.

Requirements

• Proven experience delivering sales results
• Ability to effectively communicate and foster a customer focused selling culture
• Ability to provide effective, in the moment coaching to associates
• Available for varied weekly shifts including weekend, closing and peak periods
• Prior experience in a supervisory role, preferably in a retail setting
• High School Diploma or GED Certificate

Responsibilities

• Responsible for leadership tasks as delegated by the store manager
• Provide individual and team performance feedback and recommendations to managers
• Train, coach, reward and motivate associates to improve selling and the customer experience
• Reinforce selling expectations, performance, results and accountability with all associates
• Lead and model selling and customer experience standards
• Set the direction and goals for the day/shift when associates arrive for work
• Build a highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail information
• Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpretation/dissemination company directive
• Act as the manager on duty when scheduled to support customer service, work with vendors, or address maintenance issues
• Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
• Maintain policies and procedures

Benefits

• On-demand access to earned wages through DailyPay
• Tuition-free education offered in partnership with Guild
• 40% merchandise discount and free product
• Competitive, performance-based compensation and bonus incentive programs
• No-cost mental health and wellbeing support
• Robust health, dental, vision and life insurance options for full-time associates
• Opportunity for paid time off and additional family benefits including paid maternity and parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Health and Personal Care Retailers
• Education Level: High school or GED