Retail Supervisor - Quiksilver

Volcom • Chandler, AZ

415d

About The Position

The Retail Supervisor at Quiksilver is responsible for overseeing store operations, ensuring compliance with company policies, and fostering a positive sales environment. This role involves engaging with customers, coaching retail associates, and driving sales while maintaining store appearance and cleanliness. The supervisor will also serve as the Manager on Duty when needed and contribute to a fun and efficient work atmosphere.

Requirements

• High school graduate or equivalent
• 6 months to 1-year experience retail experience in an apparel store
• Flexible schedule; ability to work days, nights, weekends and holidays
• Familiar with the brand and action sports industry
• Interpersonal, customer service, and basic math skills
• Lead a team by example effectively
• Responsible and dependable
• Be an effective team player
• Strong ethical behavior
• Strong sales training and knowledge

Responsibilities

• Uphold and enforce company policies, procedures, and corporate directives
• Execute store opening and closing procedures and be highly responsible for the store keys and security measures
• Serve as Manager on Duty when needed
• Give basic coaching to Retail Associates as needed
• Help build product-knowledge driven sales culture, sharing knowledge of the industry, eco-initiatives, and high-quality products to Associates and Customers
• Actively help and engage with customers' wants and needs
• Drive sales and build relationships with customers
• Represent the brand with actions and knowledge of product
• Complete customer transactions in a timely and accurate manner
• Inform customers of current sales and promotions
• Merchandise men's, women's, and kid's clothing and accessories
• Maintain floor appearance by receiving, checking, and shelving merchandise
• Maintain store cleanliness by keeping areas organized and uncluttered
• Collaborate with your team and delegate as needed to complete assigned tasks
• Contribute to a fun, organized, efficient environment and lead by example
• Perform other duties as assigned

Benefits

• Discounted Merch
• 401k with employer match (based on eligibility)
• Fun work environment & team

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: High school or GED