Retail Supervisor, Merchandising - Kittery Premium

Gap • Kittery, ME

394d

About The Position

In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a mentor and role model to employees to support service behaviors and the execution of tasks in specific areas of expertise. Your focus will be on leading processes and areas of the business, executing tasks, and maintaining productivity to ensure goals are met, ultimately delivering a best-in-class customer experience.

Requirements

• Ability to provide clear and direct communication of expectations and give feedback.
• Effective utilization of technology to engage with customers and team members.
• Ability to lead and inspire others through coaching and mentoring.
• Demonstrated interest and initiative towards continuous improvement and growth.
• Research process or transaction flow to identify root causes of errors.

Responsibilities

• Support the store leadership team by collaborating effectively with employees and ensuring work tasks are completed in a timely manner.
• Act as a mentor and role model to employees, promoting service behaviors and task execution.
• Build and share expertise in an assigned specialized functional area.
• Support completion of work processes before or after store hours, including opening and closing the store.
• Listen and ask questions to solicit feedback to understand needs and provide service.
• Handle unique or complex customer interactions.

Benefits

• 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic, and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.
• Employees can take up to five on-the-clock hours each month to volunteer at a charity of their choice.
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: No Education Listed