UNIQLO Retail Supervisor In Training (full-time) - Shops at Mission Viejo

Uniqlo • Mission Viejo, CA

16d • $21 • Onsite

About The Position

Reporting to the Store Manager. The Supervisor in Training is the pace setter and role model for customer service in the store. Their key function is to ensure all Sales Associates in their respective department, or zone, exceed customer expectations. Additionally, they are responsible to help train, oversee and develop Sales Associates on store standards.

Requirements

• High School Diploma or GED, Bachelor's Degree preferred
• Ability to train and develop a team with strong communication skills
• Ability to calculate figures and amounts such as discounts and percentages
• Ability to work a flexible schedule that meets the business needs, including evenings and weekends
• Average 32 or more hours per week based on business seasonality.
• Open availability on weekends (religious exemptions will be considered).
• Restrictions on availability limited to two days per week.

Responsibilities

• Motivates their team to meet and exceed sales
• Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules
• Ensures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) are consistently met
• Ensures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles and the 6 Standard Phrases
• Trains and develops their team on fitting room & cash wrap standards and assists when needed in those zones
• Manages inventory by ensuring all merchandise is represented and replenished on the floor in full size runs
• Assists management to identify issues in the store
• Trains their team on product and brand knowledge and ensures product knowledge is conveyed to customers
• Follows all company policy and procedures & notifies management of any infractions
• Assists with special projects as assigned by management

Benefits

• Medical, dental, and vision coverage (Full-Time Employees Only)
• 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute (Full-Time Employees Only)
• Vacation & Personal Time Off (Full-Time Employees Only)
• Sick & Wellness Time Off
• 30% Employee Merchandise Discount
• Employee Referral Bonus
• Commuter benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees