Retail Supervisor in Training (Full Time)

Fast Retailing-posted 22 days ago

$21 - $23/Yr

Full-time • Entry Level

Braintree, MA

5,001-10,000 employees

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

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Join our grand opening team for our newest Massachusetts location coming this spring at South Shore Plaza! Reporting to the Store Manager, the Supervisor-In-Training is the pace setter and role model for customer service in the store. Their key function is to ensure all Sales Associates in their respective department or zone exceed customer expectations. Additionally, they are responsible to help train, oversee and develop Sales Associates on store standards.

Motivates their team to meet and exceed sales goals
Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules
Ensures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) are consistently met
Ensures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles and the 6 Standard Phrases
Trains and develops their team on fitting room & cash wrap standards and assists when needed in those zones
Manages inventory by ensuring all merchandise is represented and replenished on the floor in full size runs
Assists management to identify issues in the store
Trains their team on product and brand knowledge and ensures product knowledge is conveyed to customers
Follows all company policy and procedures & notifies management of any infractions
Assists with special projects as assigned by management

High School Diploma or GED, Bachelor's Degree preferred
Ability to train and develop a team with strong communication skills
Ability to calculate figures and amounts such as discounts and percentages
Ability to work a flexible schedule that meets the business needs, including evenings and weekends

Bachelor's Degree preferred

Medical, Dental, Vision, Life & ADD, Short and Long Term Disability
Flexible spending and commuter benefits accounts
15 days of paid vacation/personal leave and 9 days of sick leave per calendar year, pro-rated based on hire date;
8 days of paid holidays and 1.5 times the employee's regular rate for all hours worked on stated holidays
401K (with employer matching)
Commuter benefits accounts
8 days of paid holidays and 1.5 times the employee's regular rate for all hours worked on stated holidays
401K (with employer matching)

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