UNIQLO Retail Supervisor In Training - Westfield Valley Fair

Uniqlo•Santa Clara, CA

1d•$23•Onsite

About The Position

Reporting to the Store Manager. The Supervisor in Training is the pace setter and role model for customer service in the store. Their key function is to ensure all Sales Associates in their respective department, or zone, exceed customer expectations. Additionally, they are responsible to help train, oversee and develop Sales Associates on store standards.

Requirements

High School Diploma or GED, Bachelor's Degree preferred
Ability to train and develop a team with strong communication skills
Ability to calculate figures and amounts such as discounts and percentages.
Ability to work a flexible schedule that meets the business needs, including evenings and weekends
Full-Time Availability Requirements: Average 32 or more hours per week based on business seasonality. Restrictions on availability are limited to three (3) days with only one (1) restriction permitted Friday-Sunday (religious exemptions will be consider ed). Of the three (3) restrictions permitted at least one (1) restriction must be time-based . Both days off must be within the same workweek (Monday – Sunday). All full-time employees must be available for a minimum of a 5-day workweek.

Responsibilities

Motivates their team to meet and exceed sales.
Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules.
Ensures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) are consistently met
Ensures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles and the 6 Standard Phrases.
Trains and develops their team on fitting room & cash wrap standards and assists when needed in those zones
Manages inventory by ensuring all merchandise is represented and replenished on the floor in full size runs.
Assists management to identify issues in the store
Trains their team on product and brand knowledge and ensures product knowledge is conveyed to customers
Follows all company policy and procedures & notifies management of any infractions.
Assists with special projects as assigned by management.

Benefits

Monthly Parking Pass
Medical, dental, and vision coverage
401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute
Paid parental leave
Fertility benefits, including IVF
Life insurance
Short-term and long-term disability insurance
HSA/FSA options
Employee Assistance Program
Vacation & Personal Time Off
Sick & Wellness Time Off
30% Employee Merchandise Discount
Commuter benefits
.... and more!