Retail Supervisor - Glacier Bay Lodge - Glacier Bay - Lodge

Aramark • Gustavus, AK

289d

About The Position

The Retail Supervisor coordinates a team of employees at Glacier Bay Lodge in Glacier Bay National Park & Preserve. Responsible for interactions between management, guests, employees, and vendors. Glacier Bay Lodge is a small 50-room lodge nestled in between coastal mountains, incredible fjords, and Alaska's Inside Passage and is a remote wilderness experience you don't want to miss. The only way to travel to us is by air or sea from Juneau to the friendly little town of Gustavus, your Gateway to Glacier Bay National Park & Preserve. This is a seasonal role with ideal dates of May 16 - September 5, 2025. We offer competitive wages, paid sick leave, on-site housing and meal plan ($15/day all inclusive!) & local discounts! Employees are responsible for knowing the environmental aspects and associated impacts of their job position. Job specific Environmental Aspects and Impacts will be communicated by Dept. Managers during EMS training.

Requirements

• At least 2 years of experience in a similar role
• Ability to use telephone, computer, Micros Point of Service (POS) system
• May be required to work overtime, nights, and/or weekends

Responsibilities

• Supervises the receiving and tagging of incoming merchandise
• Assigns daily tasks and ensures tasks are performed correctly and in a timely manner, while maintaining high standards of customer service
• Coordinates the moving of incoming merchandise to retail office, storage area(s) and/or display floor
• Handles the storing of all incoming merchandise in assigned locations
• Ensures correct pricing on all products on the floor
• Maintains customer service standards
• Cashiers when necessary to expedite the processing of guest's purchasing
• Responsible for the recording of damaged merchandise
• Merchandises the floor for maximum sale of all products
• Works with team members to facilitate the stocking of the floor with appropriate levels of merchandise
• Leads special projects (i.e., holidays, events, book signings, etc.) when needed
• Communicates with the manager to ensure all received products are placed on the retail floor as soon as possible
• Leads the maintenance of inventory levels within guidelines
• Follows through with information to team members on new products or procedures applying the information book on the floor
• Works with manager to always ensure full productivity on the floor
• Interacts with customers for possible merchandising opportunities
• Takes charge of unpacking and pricing of new merchandise
• Conducts periodic inventory count based on schedule established by controller and retail buyer
• Ensures that packing slips and invoices are reconciled by the retail clerk
• Fully understands the point-of-sale system
• In partnership with the manager, schedules staff on a weekly basis and resolves appropriate break schedules to improve floor coverage and customer service
• Trains new hires on Point of Service (POS) system, overall safety, and job responsibilities

Benefits

• Competitive wages
• Paid sick leave
• On-site housing and meal plan ($15/day all inclusive!)
• Local discounts

What This Job Offers

• Career Level: Entry Level
• Industry: Food Services and Drinking Places