Retail Supervisor, Full Time, Product Operations - Rookwood Commons
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About The Position
At Old Navy, we are redefining the retail experience by making fashion accessible and enjoyable for everyone. As a Retail Supervisor in Product Operations, you will play a crucial role in supporting our management team and ensuring that our store operates smoothly and efficiently. Your primary responsibility will be to mentor and guide our team of Experts and Brand Associates, fostering a positive work environment where everyone feels valued and respected. You will lead by example, demonstrating exceptional service behaviors and executing tasks in your areas of expertise. Your focus will be on driving productivity and achieving store goals through collaboration with your leadership team. In this role, you will engage with customers to enhance their shopping experience, promoting our loyalty programs and utilizing our omni-channel offerings. You will be responsible for maintaining a high standard of customer service, ensuring that every interaction is positive and memorable. Additionally, you will support the Service Leader during non-peak hours, helping to manage store operations effectively. Your ability to build expertise in specialized functional areas will be key to your success, as you will be accountable for personal goals that contribute to the overall success of the store. As a Retail Supervisor, you will also be expected to support the completion of work processes before or after store hours, including opening and closing duties. Your leadership skills will be essential in inspiring and coaching your team, helping them to develop their skills and grow within the company. This position requires a flexible schedule, as you will need to be available for holiday, evening, overnight, and weekend shifts. If you are passionate about retail and thrive in a fast-paced environment, this is the perfect opportunity for you to make a significant impact at Old Navy.
