Retail Supervisor - Full Time (Chicago Premium)

PUMA Group • Aurora, CO

83d • $21 - $24

About The Position

Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards. Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service. Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees. Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers. Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager. Required to comply with all Policies & Procedures, operational core competencies and key accountabilities. Responsible for maintaining a safe, healthy and compliant working and shopping environment. Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

Requirements

• 1 – 2 years’ experience in a customer service-oriented retail environment (preferably apparel/footwear).
• Proven ability to exceed sales goals.
• Demonstrated ability to reason through complex issues.
• Ability to present information to large groups.
• Strong team player.
• Excellent communication skills.
• Ability to learn quickly.
• Basic computer skills, including MS Office programs.
• Ability to lift/carry, push/pull up to 30 pounds regularly.

Responsibilities

• Provide high standards of customer experience in accordance with PUMA’s Brand Values.
• Ensure the Store achieves or exceeds sales, KPIs, and profitability goals.
• Assist with recruitment, training, development, and succession of employees.
• Manage payroll control and service-driven scheduling.
• Communicate merchandise opportunities to Store and/or Assistant Store Manager.
• Comply with all Policies & Procedures and operational core competencies.
• Maintain a safe, healthy, and compliant working and shopping environment.
• Work non-traditional hours including weekends, evenings, and holidays.

Benefits

• Base pay of $21.00 - $24.00 + Bonus + Benefits.
• Pay may vary depending on job-related knowledge, skills, and experience.

What This Job Offers

• Job Type: Full-time