Retail Supervisor (Consumer Experience Leader) - FT - 0016 - Rookwood

Carhartt • Cincinnati, OH

400d

About The Position

The Retail Supervisor (Consumer Experience Leader) at Carhartt is responsible for leading the store's consumer engagement efforts, ensuring exceptional service and a positive shopping experience. This role supports the Store Leader and Assistant Store Leader in daily operations, training, and fostering a collaborative team environment, while also engaging with the local community to enhance brand awareness.

Requirements

• High School Diploma or GED Equivalent required; College degree preferred.
• 1 year of supervisory experience in a retail environment preferred.
• Experience in sales, customer service, merchandising, inventory control, and loss prevention.
• Knowledge in staffing, coaching, counseling, training, and development.
• Excellent organization, prioritization, and communication skills.
• Exceptional team and collaboration skills.
• Proficient in POS Systems and Microsoft Office.

Nice To Haves

• College degree preferred.

Responsibilities

• Cultivate an environment of genuine consumer connection by delivering exceptional consumer experiences that are engaging, efficient, and personalized.
• Support the Store Leader and Assistant Store Leader in executing consumer experience program initiatives, Visual Merchandising, and Visual Standards.
• Foster a positive, collaborative team environment for associates.
• Provide training, coaching, and feedback to associates to ensure their growth.
• Assist in the execution of store controls and operating standards to maintain profitability and safety.
• Communicate operational data to the Store Leader and Assistant Store Leader.
• Support revenue-building strategies and monitor performance metrics to achieve store goals.
• Assist with external partnerships and event promotions.
• Support community engagement events and brand awareness initiatives.
• Assist in recruiting and identifying potential talent for all positions.
• Take ownership of individual development and professional growth.

Benefits

• Great benefits and support by the company.
• Good pay and employee discount.
• Opportunities for learning and career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees