Retail Supervisor - Carolina Premium Outlets

Nike • Smithfield, NC

404d

About The Position

As a Retail Supervisor at NIKE, Inc., you will be the face of the brand, responsible for delivering exceptional customer service and guiding your team in a high-volume retail environment. This role emphasizes creativity, teamwork, and a passion for sports and style, allowing you to impact customers' experiences positively. You will lead by example, ensuring that every customer feels valued and understood while promoting NIKE products and services.

Requirements

• Must be at least 18 years old (U.S.), 16 (U.K.), or 17 (Germany/Europe).
• 1 year of retail or consumer service experience preferred.
• Flexibility to work nights, weekends, and holidays based on store needs.
• Ability to learn and train on the latest products and technologies.
• Physical ability to bend, squat, reach, climb a ladder, and stand for extended periods.

Nice To Haves

• Experience in a high-volume retail environment.
• Strong communication skills to engage with customers effectively.

Responsibilities

• Lead by example and deliver service in line with Nike's Service Principles.
• Make customers feel welcome and exceed their expectations at every step of their journey.
• Operate a cash register and handle shipping and receiving duties.
• Stock products, clean, and build visual displays.
• Attend store events to support your teammates.

Benefits

• Discounts for you and your family from Nike, Converse, and Jordan up to 50% off.
• Accrued Paid Time Off and Holiday Pay.
• 401(k) Plan eligibility for full-time and part-time employees working 20 hours or more per week.
• Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment.
• Employee Stock Purchase Plan (ESPP) allowing purchase of Nike stock at a discount.
• Tuition Reimbursement up to $5,250 per calendar year for full-time Retail Associates.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Leather and Allied Product Manufacturing
• Education Level: No Education Listed