Bath & Body Works-posted about 1 year ago
$43,680 - $43,680/Yr
Full-time • Entry Level
Capitola, CA
Health and Personal Care Retailers

The Retail Supervisor at Bath & Body Works plays a crucial role in supporting the Store Manager to enhance team performance and deliver exceptional customer experiences. This position involves leading a team of associates, providing coaching and feedback, and ensuring operational excellence while fostering a diverse and inclusive work environment.

  • Responsible for leadership tasks as delegated by the store manager
  • Provide individual and team performance feedback and recommendations to managers
  • Train, coach, reward and motivate associates to improve selling and the customer experience
  • Reinforce selling expectations, performance, results and accountability with all associates
  • Lead and model selling and customer experience standards
  • Set the direction and goals for the day/shift when associates arrive for work
  • Build a highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail information
  • Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpretation/dissemination company directive
  • Act as the manager on duty when scheduled to support customer service, work with vendors, or address maintenance issues
  • Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
  • Maintain policies and procedures
  • Proven experience delivering sales results
  • Ability to effectively communicate and foster a customer focused selling culture
  • Ability to provide effective, in the moment coaching to associates
  • Available for varied weekly shifts including weekend, closing and peak periods
  • Prior experience in a supervisory role, preferably in a retail setting
  • High School Diploma or GED Certificate
  • On-demand access to earned wages through DailyPay
  • Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities
  • 40% merchandise discount and free product
  • Competitive, performance-based compensation and bonus incentive programs for sales leadership positions
  • No-cost mental health and wellbeing support for all associates
  • Robust health, dental, vision and life insurance options for full-time associates
  • Opportunity for paid time off and additional family benefits including paid maternity and parental leave
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service