About The Position

Join the LEGO® Brand Retail team as a part-time Team Leader and be a role model as you provide a brand experience for our customers. This part-time Team Leader will provide training to enhance the team's ability to exceed our high standards of customer service, product knowledge and sales. The LEGO® Group is a family-owned, international business and collaboration shapes everything we do. As a Team Leader for LEGO® Brand Retail, you are the face of our company. We are looking for individuals who can motivate, energize and inspire others to outstanding performance while cultivating a positive, team-oriented, safety-first environment.

Requirements

  • Leadership and/or management experience in a retail store environment
  • Delivery of Employee training
  • Cash handling and inventory/sales auditing
  • Point of sale automated systems
  • Merchandise maintenance and visual merchandising
  • Must provide availability to work up to 20 hours per week
  • Physical specifications: Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and the ability to adjust focus. Involves lifting at least 30 lbs.

Responsibilities

  • Maximize profitable sales by the regular review of sales and margin information
  • Assist to ensure that appropriate and effective space management techniques are utilized
  • Ensure that the Store graphics system (including pricing) is maintained effectively, with a focus on customer service and maximizing profitable sales
  • Ensure that all fixtures are always replenished
  • Evaluate and communicate on competitor visual merchandising techniques, identifying opportunities to develop our business further
  • Train Sales Associates on visual merchandising techniques according to LEGO® Brand Retail guidelines
  • Motivate and develop a high-performance team by sharing the LEGO® Brand, Vision and Values
  • Assist the ASM and SM in maintaining holiday, attendance, and team scheduling
  • Effectively supervise Sales Associates during the shift, dealing with potential issues appropriately and in line with LEGO policies and procedures, with the ASM and SM's support
  • Complete orders for store and office supplies in line with guidelines and operating budgets
  • Ensures money handling procedures are followed by all Sales Associates
  • Ensures a well organised stockroom is maintained at all times and that all available products are merchandised on the shop floor and loss prevention targets are achieved
  • Assists the ASM and SM in achieving a high standard of merchandise presentation following store guidelines

Benefits

  • Family Care Leave - enhanced paid leave options for important times
  • Insurances - life and disability insurance coverage
  • Wellness - access to the Headspace App and wellbeing initiatives
  • Colleague Discount - generous colleague discount from day 1
  • Bonus - eligibility for a bonus scheme when goals are reached
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