About The Position

As a store Supervisor, you support the store management team to maintain Total Wine & More's brand by delivering best-in-class service, selection, and value to our customers. You will oversee cashiers, stock associates, and sales associates, and act as the Manager-on-duty in the absence of a store manager. The store Supervisor is also directly involved in promoting Total Wine & More products and services to our customers and may serve in a team member capacity to support the merchandiser/stock associates and cashiers. You will report to the store management team. Join us to become an industry expert in a fun and thriving retail company!

Requirements

  • 21 years of age or older
  • Ability to work a full-time schedule as business requires
  • Experience using technology applicable to the position and access information necessary to complete daily responsibilities
  • 2 years retail sales, customer service or hospitality management experience, to include register transactions, identifying/resolving customer issues, and coaching peers or team
  • Strong interpersonal skills with a positive and engaging attitude
  • Value collaboration and acting as a team player
  • Desire to develop knowledge of product and services
  • High school diploma or equivalent preferred

Responsibilities

  • Provide customer service by greeting and establishing a relationship with customers while informing them of our products and services
  • Create and foster a sales-focused environment through the development of team members
  • Open and close the store
  • Help with training and leadership of team members
  • Oversee cashier, merchandising, and sales floor activities
  • Participate in wine, spirits, and beer training to become familiar with Total Wine & More's products
  • Maintain store safety and cleanliness standards on the sales floor, stock room, lockers, kitchen, bathroom, etc.

Benefits

  • Paid Time Off (PTO)
  • Generous store discounts
  • Health care plans (medical, prescription, dental, vision)
  • 401(k), HSA, FSA, Pre-tax commuter benefits
  • Disability and life insurance coverage
  • Paid parental leave
  • Pet insurance
  • Critical illness and accident insurance
  • Discounted home and auto insurance
  • College tuition assistance
  • Career development, industry knowledge, and wine, spirits, and beer education
  • Consumer classes & More!

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Food and Beverage Retailers

Education Level

High school or GED

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