About the position
At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too. Our values are rooted in unconditional love-a lesson we learn from our pets-and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves. In this role you'll oversee safety, customer experience, operations, financial outcomes, and human resources. In addition to achieving results and driving company strategies, you'll emphasize exemplary leadership, exceptional customer service, and efficient daily business execution. The Store Leader is accountable for promoting PetSmart's vision, mission, and values within the store, representing the brand. This includes cultivating a positive culture and associate experience, fostering teamwork, professional development, and a passion for pets.
Responsibilities
- Oversee safety, customer experience, operations, financial outcomes, and human resources.
- Achieve results and drive company strategies.
- Emphasize exemplary leadership and exceptional customer service.
- Ensure efficient daily business execution.
- Promote PetSmart's vision, mission, and values within the store.
- Cultivate a positive culture and associate experience.
- Foster teamwork and professional development.
Requirements
- Passion for pets and people and the desire to grow a fulfilling career.
- 4-6 years of retail leadership or experience in a customer-focused environment.
- High School diploma or equivalent required; Bachelor's degree preferred.
- Proficiency in computer applications.
- Strong written and verbal communications.
Benefits
- Paid bi-weekly
- Flexible schedule
- Health benefits: medical, dental, vision
- 401k
- Tuition assistance
- Associate discounts and perks
- Paid time off for fulltime associates
- Career pathing
- Development opportunities
