Retail Store Manager

Circle K • Memphis, TN

140d

About The Position

The Retail Store Manager is responsible for overseeing the daily operations of the store, ensuring excellent customer service, and managing staff effectively. The position requires a flexible schedule and the ability to work both indoors and outdoors. The manager will be involved in recruiting, training, and developing employees while maintaining a professional image and promoting a positive public image within the community.

Requirements

• High School diploma or GED preferred.
• Experience in retail sales preferred.
• Ability to supervise and train for the use of equipment, tools and materials.
• Ability to use a computer for analysis of reports, inventory control, cash control, etc.
• A valid driver's license and adequate transportation to/from bank and corporate management meetings.
• Ability to communicate (orally and in writing) in English.

Responsibilities

• Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
• Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organized and well-kept based on Company standards.
• Maintain a professional and supportive image among subordinates and supervisor.
• Schedule employees within Company guidelines to maximize customer service and maintain site image.
• Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.
• Develop positive and professional relationships with all suppliers.
• Promote excellent service and resolve customer complaints in a timely, professional manner.
• Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance-based feedback.
• Train all employees ensuring that customer service, site image and marketing execution meet Company standards.
• Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
• Safeguard and account for all money received and disbursed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED