Retail Store Manager

Circle K-posted 3 months ago
Full-time • Entry Level
Etowah, TN
5,001-10,000 employees
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The Store Manager at Circle K is responsible for overseeing the daily operations of the store, ensuring excellent customer service, and maintaining a clean and organized environment. The role requires strong leadership and management skills to recruit, train, and develop employees while promoting a positive public image within the community. The Store Manager will also be responsible for financial analysis, budgeting, and maximizing sales and net profits.

  • Recruit, hire and train positive, enthusiastic employees.
  • Develop, manage and assign tasks to ensure the site is clean, adequately stocked, organized and well-kept.
  • Maintain a professional and supportive image among subordinates and supervisors.
  • Schedule employees within Company guidelines to maximize customer service.
  • Implement non-discriminatory management skills while hiring, training, counseling, motivating and separating employees.
  • Develop positive and professional relationships with all suppliers.
  • Promote excellent service and resolve customer complaints in a timely manner.
  • Prepare ongoing performance appraisals for all employees.
  • Train all employees on customer service, site image, marketing execution, and safety procedures.
  • Establish periodic communication meetings with all site employees and the Market Manager.
  • Evaluate and develop action plans to address site needs.
  • Manage and supervise store employees to ensure reports are completed accurately and timely.
  • Analyze daily sales and expense information to maximize sales and net profits.
  • Budget and forecast P&L lines and manage merchandise margins.
  • Safeguard and account for all money received and disbursed.
  • High School diploma or GED preferred.
  • Experience in retail sales preferred.
  • Ability to supervise and train for the use of equipment, tools and materials.
  • Ability to use a computer and analyze reports, inventory control, and cash control.
  • A valid driver’s license and adequate transportation.
  • Ability to communicate in English, both orally and in writing.
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