melin Retail Store Manager- Century City

OluKai-Kaenon-melin-Roark•Los Angeles, CA

19d

About The Position

The Store Manager will be responsible to leading and coaching the store team to provide the highest level of connection and focus to each guest that enters a melin store. To always put the team and guest first, and work to build a lifelong relationship with each melin guest and the melin brand. In addition, the Store Manager will be responsible for opening and closing the store, handling operational procedures, inventory management, managing the POS system, hiring and training staff, scheduling, and overall upkeep of the store while providing exceptional customer service and fostering a team environment. The Store Manager should have scheduling flexibility, excellent management skills, customer service orientation, and problem-solving abilities. This is a new location set to open in March 2026. The Store Manager will play a key role in helping to launch and establish this new store from the ground up.

Requirements

3-5 Years of retail management and/or similar client services related experience.
Ability and willingness to work weekends, evenings, and holidays as needed.
Self-motivated leader with strong entrepreneurial skills.
Innate guest centric mindset.
Shows elevated communication skills and can tailor style to suit the audience.
Creative and adaptable team player with a winning and positive attitude.

Nice To Haves

BA or BS preferred.

Responsibilities

Manage the store financials by driving sales through a premium guest experience, hiring and coaching best in class sales experts, and running an effective operational system that aligns with the melin Culture and Retail Operating Principles.
Consistently recruit, interview, and train A team players.
Deliver and demonstrate strong interpersonal and communications skills both verbal and written, strong independent work ethic, excellent time management skills, and organizational abilities.
Manage and execute store product flow, back of house operations, supply needs, and daily store maintenance.
Execute seasonal floor sets/visual merchandising directives within the store and maintain visual standards and brand image daily.
Monitor and control you team schedule and payroll.
Meet or exceed financial plan, including revenue plan, payroll budget, and overall store P&L.
Be the product expert, understand the customer needs, share your product knowledge, and guide our customers to product selections that meet their needs.
Share your product knowledge with staff, provide coaching relating to product and selling techniques in order foster productivity among the store team.
Manager POS issues. Reconcile tills, process returns, exchanges, gift cards, and discounts accurately.
Motivate and inspire staff by approaching the sales floor each day with enthusiasm and outgoing stoke. Lead by example in everything you do.
Oversee management of the store team including recruiting, hiring, training, and career development in collaboration with Corporate Human Resources.
Create and manage staff schedule, to include but not limited to time off, coverage swaps, daily breaks and lunches, cover schedule gaps as required, and control payroll spending.
Manage employee conflict and resolution.
Plan and conduct individual touch bases and store meetings.
Manage Staff Training process.
Perform performance check ins with staff in accordance with the corporate calendar.
Properly merchandise and re-merchandise all items in the store when needed.
Manage store inventory, restocking products and receiving new products.
Identify holes in shop inventory and place fill in orders to bring stock to correct inventory levels.
Manage and lead all store events, required to be present for all events unless otherwise approved by your manager.
Be responsible for the promotion and marketing of all store events.
Conceive, execute, and manage at least 1 event per quarter that is unique to the flagship location.
Seek out local collaborations with relevant brands, artists, musicians, and athletes to promote flagship location.
Be an ambassador and network in your local market and community.
Lead the sales team in its goal of giving such great Customer Service that customer loyalty is built and customers are inspired to tell other people (or the internet) about how great their experience was.
Constant tactile and process improvements to our overall Sales/Customer Service approach, help build melin into a better version of itself.
Create the most knowledgeable and hospitable retail store that speaks to what melin has stands for and builds on.