JMM Wireless-NC Albemarle & Winterhaven-RSR-Metro-T-Mobile

TCC Wireless LLC•Charlotte, NC

23d•Onsite

About The Position

At JM Wireless, a Metro by T-Mobile Authorized Retailer, we're not just changing the game – we're rewriting the rules. As a Retail Store Manager (RSM), you’ll lead a dynamic team in delivering exceptional customer service experiences and driving store success. Unlock unlimited commission potential as you dive into a career. Every day will bring new challenges and opportunities to make a difference. Be YOU, and let's shape the future together! Job Overview As a Retail Store Manager, you'll lead by example, empower your team, and ensure our customers receive outstanding service. Collaborate with industry leaders and senior management to learn and develop an entrepreneurial mindset. Apply your training to drive business success as if it were your own. From overseeing operations to fostering a vibrant store culture, you'll play a crucial role in our mission to innovate and excel in retail.

Requirements

High School Diploma/GED required
2-4 years of management experience in retail sales
2-4 years in sales and sales management experience
Passion for customer satisfaction and delivering outstanding experiences
Team player mentality with a drive to succeed in a fast-paced sales environment
Must be able to move and/or lift up to 25 pounds.
Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
At least 18 years of age
Legally authorized to work in the United States

Nice To Haves

Bachelor's degree (Preferred)

Responsibilities

Lead and inspire your team to deliver outstanding customer service and achieve sales goals.
Accountable for overseeing all retail operations, including recruitment, training, marketing, loss prevention, and store profitability.
Drive sales initiatives and implement new ways to enhance store performance.
Ensure store cleanliness, organization, and adherence to company standards.
Support team growth through coaching, training, and performance management.
Stay informed on industry trends and product knowledge to guide your team effectively.
Make staffing adjustments as needed to meet the needs of the business.
Take ownership of profit and loss management for the store while safeguarding company assets.
Creating and maintaining a schedule at/or under labor budget.
Overseeing store inventory management through daily and monthly stock audit.
Stay ahead of the curve by partnering with our Sales, Operations, Finance, HR and Training teams.