Retail Store Manager

Where Ya Bin•Pensacola, FL

10d

About The Position

Are you passionate about retail, building strong teams, and creating upbeat, high-energy environments? Do you thrive in fast-paced settings where no two days are the same? Join Where Ya Bin as a Retail Store Manager and lead a team that delivers exceptional customer service while redefining value-focused shopping. This is an exciting leadership opportunity for someone who loves being on the sales floor, motivating others, and creating memorable customer experiences. At Where Ya Bin, our managers are hands-on, people-first leaders who set the tone for the store and help drive both team success and customer satisfaction. If you bring energy, integrity, and accountability to everything you do, you'll fit right in with our fun, customer-focused company culture. Who We Are Where Ya Bin Stores offer a truly unique retail experience that lives up to customers' savings expectations. Each week, we purchase truckloads of overstock merchandise from some of the largest online retailers across America. That means thousands of different items arrive weekly, creating a constantly changing and exciting shopping environment. Our "everything must go" pricing model sets us apart. Prices start at $10 on Fridays and decrease every day until items reach just $0.25 on Thursdays. This descending pricing structure ensures all bins are emptied completely so they can be fully restocked with brand-new merchandise each week. No two visits are ever the same, and customers love the thrill of the hunt. At Where Ya Bin, we believe in passing savings directly to our customers by making their experience our top priority. From leadership and processes to managers and team members, everything we do is designed to create an engaging, value-driven, and customer-first environment. Our goal is to revolutionize retail by delivering unbeatable value while maintaining high standards of service, cleanliness, and professionalism. The Role The Retail Store Manager is responsible for leading all aspects of store operations, team performance, and customer experience at a Where Ya Bin location. This is a hands-on, client-facing leadership role that requires strong operational discipline, people leadership, and consistent accountability to company standards. You'll oversee daily operations, coach and develop team members, and ensure the store runs smoothly, safely, and efficiently. You'll also serve as the primary example of professionalism, energy, and customer engagement on the sales floor. Who You Are You're a motivated retail leader who thrives in fast-paced environments and leads by example. You're passionate about customer service, team development, and operational excellence. You balance a hands-on leadership style with strong organization and decision-making skills, and you take pride in running a clean, efficient, and welcoming store. If you enjoy coaching others, taking initiative, and creating an environment where both customers and employees feel valued, you'll feel right at home at Where Ya Bin.

Requirements

Proven experience in retail management or multi-unit leadership preferred
Strong operational and organizational skills with high attention to detail
Ability to manage schedules, labor budgets, and payroll accurately
Comfortable working in a hands-on, physically active role on the sales floor
Strong communication skills and ability to collaborate with HR, Logistics, Marketing, and Senior Leadership
Willingness to work required hours, including Fridays, Thursdays, and weekends
Proficiency with scheduling systems, reporting tools, and basic computer applications
Demonstrated ability to lead teams, enforce policies, and uphold company standards
Willingness to learn and grow with a fast-paced organization

Responsibilities

Lead and oversee day-to-day store operations while ensuring company policies and procedures are consistently followed
Maintain a professional and visible presence on the sales floor, actively supporting staff and assisting customers
Ensure all bins are properly flipped, cleaned, stocked, and staged according to company standards
Create employee schedules, approve timesheets, and upload hours worked accurately for payroll
Foster a culture of accountability, teamwork, and high performance
Complete all required reports and documentation accurately and on time
Maintain up-to-date and accurate employee records
Proactively identify facility maintenance needs and report repairs as needed
Ensure store safety, cleanliness, and equipment functionality at all times
Complete and submit required marketing deliverables each week
Adapt quickly to changing conditions, solve problems in real time, and communicate clearly with your team