Retail Store Manager - (Cherry Hill, NJ)

Flynn O'Hara Uniforms•Cherry Hill, NJ

2h•Onsite

About The Position

Family-owned FlynnO'Hara Uniforms is a Philadelphia-based supplier and retailer of premium school uniforms, gym wear, and medical apparel. Founded in 1972, we are proud to offer our team members competitive pay, flexible scheduling, and a welcoming, team-oriented work environment. Our Chery Hill, NJ retail location is currently seeking a Retail Store Manager . In this role, you will oversee the daily operations of the store, lead the team, and ensure an exceptional customer experience while driving sales and profitability.

Requirements

College degree in business or a related field preferred
Minimum of 4 years of retail experience preferred
At least 2 years of management or supervisory experience
Bilingual (Spanish) preferred, but not required
Proficiency with Windows-based software, including Microsoft Outlook, Word, and Excel
Ability to analyze sales and inventory reports
Open availability to support business needs (no late nights or Sundays required)
Strong relationship-building skills with customers, peers, and leadership
Confidence in decision-making and conflict resolution within a team environment
Ability to remain calm and adaptable in a fast-paced retail setting
Strong delegation and prioritization skills
Proven leadership abilities with clear, effective written and verbal communication
Ability to stand and move throughout the sales floor and stockroom for most of the day
Physical capability to bend, kneel, lift up to 30 lbs., climb, carry, walk, and reach on a frequent basis

Nice To Haves

College degree in business or a related field preferred
Minimum of 4 years of retail experience preferred
Bilingual (Spanish) preferred, but not required

Responsibilities

Directing and supervising associates in sales, inventory management, cash handling, and customer service
Creating weekly schedules to ensure adequate floor coverage within budget guidelines; reviewing and submitting timesheets and payroll documentation accurately
Promoting exceptional customer service by ensuring associates actively greet and assist customers and by addressing customer inquiries and concerns promptly and professionally
Monitoring inventory levels and sales trends to make timely replenishment requests and maximize fulfillment
Leveraging product knowledge to improve employee productivity, sales performance, and service levels
Maintaining a clean, organized, and visually appealing store; ensuring visual merchandising standards are consistently met and training associates accordingly
Ensuring compliance with all opening and closing procedures, cash register operations, bank deposits, and daily cash reconciliations
Proactively managing loss prevention efforts to safeguard cash, merchandise, and company property
Reducing employee turnover by hiring qualified candidates, onboarding effectively, setting clear expectations, and providing ongoing coaching and performance feedback
Building strong customer relationships by motivating and inspiring the team; consistently modeling key sales and service behaviors
Maximizing email capture opportunities to support customer communication initiatives
Traveling as needed to school events, company meetings, and off-site projects
Preparing for and overseeing physical inventories, receiving merchandise, and reporting discrepancies
Ensuring compliance with all company policies, procedures, and applicable laws
Performing other duties as assigned