Retail Store Manager

Goodwill Seattle•Tukwila, WA

26d•$58,000 - $62,000•Onsite

About The Position

The Store Manager is responsible for the overall cultural and financial health of the business unit for which they have responsibility. The Store Manager must consistently support the business through the team, demonstrating strong understandings of team support, customer service and retail knowledge.

Requirements

High school graduate or equivalency, college degree preferred.
Retail leadership experience of 3+ years.
Experience leading a team in a customer-centric, solutions-based environment.
Must be able to engage and speak to customers and understand their needs.
Skilled understanding of budget metrics.
Strong leadership qualities with the ability to develop and motivating teams to success.
Proven track record in driving sales, profit margin, and P&L reports.
Must have valid Washington Driver's license and proof of insurance along with good driving record.
Strong knowledge of Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams).
Ability to learn new technology and software as related to the job.
While performing the duties of this job, the employee will be required to lift and carry 20-30 pounds; have developed fine motor control (grasp, handle, manipulate objects with fingers; standing for long periods, frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; able to travel across a variety of surfaces (stairs, ramps, uneven terrain). Ability to operate computer systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance.
Coaching and leadership skills
Organizing, sorting, categorizing, counting, adding, subtracting
Problem solving
Strong verbal and written communication skills
Analyzing and interpreting data
Time management
Prioritization
Must have reliable transportation as this position requires travel to offsite meetings and events.
Able to work a flexible schedule that includes nights and weekends.

Responsibilities

Ensure the financial health of the business unit; achieve/overachieve gross revenue and net revenue goals by driving sales and managing expenses
Understand operational metrics; implement plans to achieve goals
Discuss the operations and results of the business with fluidity and knowledge
Maximize sales through proper stock rotation, merchandising, signage, identification of e-commerce merchandise and inventory levels of new and used goods
Assure a continuous flow of product through production support and partnership with inventory and new goods; provide the customer with an excellent assortment
Inspire and actively engage in excellent customer service; both internal and external
Develop strong working relationships throughout the enterprise; partner effectively
Attract, hire, develop, inspire and retain top talent; active in succession planning
Champion diversity, equity and inclusion; promote the talent and voices of all people
Ensure compliance of Seattle Goodwill policies and procedures; People and Culture, Finance, Asset Protection, Finance, Risk and Safety, Customer Service, New Goods, Inventory and Merchandising.
Uphold safe work practices in support of a safety culture through awareness and observation; train and educate employees of safety requirements; reports any potential hazards or accidents.
Perform any other duties as assigned.