Retail Store Manager

Michaels Stores • York, PA

19h • Onsite

About The Position

Store Managers are primarily responsible for managerial work, including leading and managing a team, ensuring accountability for customer experience and desired results, preparing the store and team to deliver Customer Brand Promises, and planning and communicating store workload activities and KPIs within budget. Minimal time is expected to be spent on non-managerial tasks. The Michaels Companies Inc. operates over 1,300 stores in 49 states and Canada, and online, serving as a leading destination for creativity and celebration. Founded in 1973 and headquartered in Irving, Texas, Michaels also owns Artistree, a manufacturer of custom framing merchandise.

Requirements

• Retail management leadership experience

Responsibilities

• Lead and manage all aspects of the store, including adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
• Deliver sales plan/profit plan and other KPIs in conjunction with our annual performance objectives; manage the store team to achieve their role KPI’s
• Lead the execution of our customer brand promises
• Implement and lead the shrink and safety programs to deliver goals
• Use the company tools to set, prioritize and communicate goals and provide overall management to team members and customers
• Staff the store with qualified Team Members: Hire, train, observe and coach the team to achieve results; lead the performance management process, and if necessary, disciplinary process; identify talent and develop Team Members for advancement; utilize the leadership competencies for continued self-development
• Interacts with others in an an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
• Serve as Manager on Duty (MOD)
• Maintain Operational understanding of all store departments; cross trained, and ensures all Managers are cross trained in Custom Framing selling and production
• Other duties as assigned

Benefits

• health insurance (medical, dental, and vision)
• paid time off
• tuition assistance
• generous employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees