Retail Store Manager
About The Position
Work World is the largest specialty retailer of workwear and work boots in the Western U.S. From humble beginnings in 1990, we now operate 35+ stores under the Work World, Shoeteria and Whistle Workwear brand names in California, Nevada, and Washington. We sell boots, apparel, scrubs and safety gear from top vendors in the industry including Carhartt, Wolverine, Timberland Pro, and more. We are dedicated to putting our customers first, and we believe blue collar workers are the backbone of our communities and our country. We are committed to our values of customer service, respect, positivity and integrity, and require each employee to demonstrate these values. We're excited to add to our management team. Work World is growing and we need your help. Join our location and help lead the next stage of growth for our company. We are looking for a Store Manager.
Requirements
- Minimum 2-years of prior retail management experience as a Store Manager
- High School Diploma
- Ability to communicate clearly and effectively
- Ability to work independently and lead a team
- Strong verbal and written communication skills
- Ability to constructively coach others to succeed
- Able to work a full-time schedule including nights, weekends, and holidays
- Must be able to climb a ladder
- Must be able to lift 25 pounds
- Standing for long periods of time
Nice To Haves
- Bi-Lingual a plus
Responsibilities
- Inspire, motivate, lead, and develop a store team
- Model and foster a consumer centric mindset within the store
- Model selling behaviors through genuine interactions with consumers
- Provide direct coaching, feedback, training, and supervision of the store staff
- Open and close the store
- Prepare opening and closing paperwork
- Greet customers and assist customers in finding items
- Answer phone courteously
- Keep store neat and clean at all times
- Ring sales on cash register
- Process merchandise shipments
- Prepare bank deposits and drop at bank
- Buy change for store as needed
- Process damages, to include preparation of debit memos
- Supervise and assist training all personnel
- Work nights and weekends
- Perform other duties as assigned by your Area Manager and/or Director of Operations
- Set expectations for customer engagement, store policies and procedures to appropriately manage expenses while maximizing sales and profitability.
Benefits
- Annual bonus based on store performance
- Paid Time Off
- 401k Retirement plan
- Medical, Dental, and Vision insurance
- Generous Employee Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
