Retail Store Manager 2

AT&T•San Ramon, CA

1d•Onsite

About The Position

This role involves taking the lead at the center of AT&T's retail stores, combining retail knowledge and leadership skills to oversee store operations, manage and develop a team, and ensure customers experience best-in-class services, entertainment, and technology. The manager will oversee all aspects of daily store operation, including merchandising, product launches, and meeting sales objectives, while providing an extraordinary customer experience. The position includes best-in-class paid training for leadership success and involves coaching a team of retail sales consultants to meet sales and service goals. AT&T, founded by Alexander Graham Bell, has been innovating for nearly 150 years, connecting families, communities, and businesses with products and services like 5G and Fiber.

Requirements

Excellent communication and leadership skills
Three or more years of sales and/or customer experience in telecommunications or a related industry
Prior management experience
Well-developed planning, analytical and problem-solving skills
Familiarity with wireless terminology, industry trends and AT&T mobility systems
The ability to collaborate with key stakeholders on initiatives beyond store walls

Responsibilities

Oversee store operations
Manage and develop a team
Ensure AT&T customers experience best-in-class services, entertainment and technology
Oversee all aspects involved in the daily operation of a retail store
Merchandising and product launches
Meet and exceed sales objectives
Ensure that customers are provided with an extraordinary experience with products and services
Coach a team of retail sales consultants to ensure they meet sales and service goals

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Relocation D Available
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone